Risk & Change
Non-Conformance Report
MyPMP
QMS Template
βοΈ
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About the Non-Conformance Report template
A Non-Conformance Report (NCR) documents a specific instance where a product, material, process, or deliverable fails to meet defined requirements, specifications, or contractual standards. It creates a traceable record of the deviation, its disposition, and the corrective action taken, which is essential for quality control, audit compliance, and preventing recurrence.
It's part of My QMS, MyPMP's Quality Management System: fill it in online, personalize it with your name and logo, then export a clean, branded PDF. Your work auto-saves in your browser.
When to use a Non-Conformance Report
- βΈWhen inspection or testing reveals work that fails to meet drawings, specs, or acceptance criteria
- βΈWhen a supplier delivers materials or components outside agreed tolerances
- βΈDuring ISO 9001 or contractual quality audits that surface a deviation
- βΈWhen a process step is executed incorrectly and the output must be quarantined or reworked
What a good Non-Conformance Report includes
- βNCR reference number, date raised, and originator
- βClear description of the non-conformance and the requirement or clause it breaches
- βLocation, project, batch or serial number, and quantity affected
- βRoot cause analysis and proposed disposition (rework, repair, use-as-is, scrap, return to supplier)
- βCorrective and preventive actions with owner and target date
- βSign-off, verification of close-out, and approving authority
What's inside this template
The interactive form above gives you:
Purpose / summaryScope / detailsApproach / bodyDeliverables / outcomesNotes & sign-off
Tips & common mistakes
- π‘State the breached requirement precisely (clause, spec number, tolerance) rather than a vague description like "not right"
- π‘Separate disposition from corrective action; deciding what to do with the affected item is not the same as preventing recurrence
- π‘Track NCRs to closure and trend them by cause and supplier to catch systemic quality problems early
How it works
- 1. Fill it in β type directly into the fields, tables and sections above.
- 2. Brand it β add your organization name and logo with the Branding button.
- 3. Export β print to PDF, or become a member to white-label and sync across devices.
FAQ
What is a Non-Conformance Report?οΌ
It is a formal quality record that captures where a product, process, or service departs from its specified requirements, along with the agreed disposition and corrective action. It provides an auditable trail from detection to resolution.
What is the difference between an NCR and a corrective action request?οΌ
An NCR records the specific deviation and its immediate disposition, while a corrective action (CAPA) addresses the underlying root cause to stop it happening again. One NCR may trigger a corrective action, but not every NCR requires one.
Who is responsible for closing out a Non-Conformance Report?οΌ
The person or authority named as approver, typically a quality manager or engineer, verifies that the disposition and corrective actions were completed before signing off. Close-out should include objective evidence that the item now conforms or has been correctly dispositioned.
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