Corrective Action Plan
Objectives
Scope
Approach
| Milestone | Owner | Due | Status |
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| Milestone | Owner | Due | Status | |
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A Corrective Action Plan (CAP) is a structured document that identifies the root cause of a problem, defines the specific actions needed to fix it, and assigns ownership and deadlines to prevent recurrence. It turns a variance, audit finding, or performance gap into a tracked set of accountable steps. On projects it keeps deviations from cost, schedule, quality, or compliance baselines from escalating into failures.
It's part of My QMS, MyPMP's Quality Management System: fill it in online, personalize it with your name and logo, then export a clean, branded PDF. Your work auto-saves in your browser.
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Corrective action addresses a problem that has already occurred by removing its root cause, while preventive action targets a potential problem to stop it happening in the first place. Many CAP templates capture both because fixing a cause often reveals related risks worth preventing.
A single accountable owner should manage the overall CAP, while individual actions are assigned to the people best placed to execute them. The owner drives verification and closure and reports status to the stakeholder or auditor who raised the issue.
Define measurable success criteria upfront, then collect objective evidence β such as re-test results, updated metrics, or a follow-up audit β after the actions are complete. Only close the CAP once that evidence confirms the root cause no longer produces the original problem.
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