Apps/Analyze & decide

📣 Promoter Score (NPS)

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mypmp.in/app/psa

📣▶Click to open the live app

⚡ No signup to try — opens instantly in your browser

💾 Auto-saves as you work; cloud sync when you unlock it

📄 Export to PDF, CSV or JSON — or print a clean report

👤 Who uses it

Product & CX teams
Customer success managers
Marketing & growth leads
Founders

📍 Where it's used

Measuring customer loyalty
Post-launch feedback
CX improvement
Quarterly NPS tracking

About Promoter Score (NPS)

The Promoter Score Analyzer turns your survey responses into a Net Promoter Score (NPS) — enter how many promoters, passives and detractors you have and get the score, the breakdown and a plain-English verdict. Your work auto-saves as you go — a MyPMP membership syncs it across every device, and you can export to PDF, CSV or JSON anytime.

How it works

1. Open it — no account needed, nothing to install.
2. Fill it in — everything auto-saves in your browser as you type.
3. Share it — print, export, or become a member to sync across devices.

Frequently asked questions

How is NPS calculated?＋

NPS = % of promoters − % of detractors. Promoters score 9–10, passives 7–8 and detractors 0–6. The result ranges from −100 to +100.

What is a good NPS?＋

Above 0 is good, above 30 is great and above 70 is world-class — though benchmarks vary by industry.

What are promoters, passives and detractors?＋

On a 0–10 'would you recommend us' question: promoters answer 9–10, passives 7–8, and detractors 0–6.

☁️ Save to the cloud

Free to use & auto-saves in your browser. Cloud save across devices is a paid feature — unlock this app, or get everything with membership.

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