During a project, the sponsor asks the project manager to take on a critical deliverable that requires a skill no current team member possesses. The project manager wants to keep the team engaged and grow internal capability rather than immediately hiring externally. What is the best first action?

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Accepted Answer

Identify a motivated team member and provide targeted training or mentoring for the skill. Developing internal capability through targeted training or mentoring builds team engagement, retention, and long-term capacity, aligning with the goal of growing the team. Immediate external hiring bypasses development opportunities, overloading a busy member harms performance, and declining the deliverable fails the sponsor's legitimate need.

During a project, the sponsor asks the project manager to take on a critical deliverable that requires a skill no current team member possesses. The project manager wants to keep the team engaged and grow internal capability rather than immediately hiring externally. What is the best first action?

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