A capable team member has the skills to solve a recurring problem but repeatedly asks the project manager for the answer instead of thinking it through. The project manager wants to build the member's independence. Which approach is most appropriate?

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Accepted Answer

Coach by asking open-ended questions that help the member reason to the solution. Because the member already has the competence, a coaching style using open-ended questions develops self-reliance and critical thinking rather than dependency. Directive instructions reinforce dependence, escalation is premature, and reassignment removes a growth opportunity.

A capable team member has the skills to solve a recurring problem but repeatedly asks the project manager for the answer instead of thinking it through. The project manager wants to build the member's independence. Which approach is most appropriate?

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